FAQ

1. Is there any warranty?

Yes, we offer 1 year warranty and 5 years battery warranty replacement.

2. Where do I claim the warranty?

You can directly contact us via email contact@namwatches.co or via our sales support number (via Line or Whatsapp)

3. How long will it take to receive my watch?

For Indonesian customer usually around 5-7 business days depends on the area and types of services you choose.

For International customers usually around 15-20 business days

4. Is it waterproof?

All of our watch are waterproof depends on the specification written at the specific model

5. Do you accept Credit Card Payment?

Yes we accept credit card payment. We use third party to payment service to process all credit card payment and guarantee the security of your personal info

If you can't find an answer, please send us an email to contact@namwatches.co